Privacy Policy
1. Introduction
With the following privacy notice, we inform you about how we process personal data in the context of using our website and our digital services.
Personal data refers to any information that can be used to personally identify you.
This privacy policy applies to the online services of visalabs.
Last updated: March 28, 2026
2. Controller
RA Daniel Dirmeier
Sole Proprietor
Sportplatzstraße 12
92421 Schwandorf
Germany
Email: info@visalabs.de
3. Overview of Data Processing
We process personal data for the following purposes:
Provision and operation of the website
Creation and management of user accounts
Provision of free trial access
Execution of contracts and purchases
Handling of inquiries
Communication with clients and prospective clients
Analysis and optimization of our online services
Ensuring IT security
Categories of processed data:
Basic data
Contact data
Contract data
Payment data
Content data
Usage data
Meta and communication data
4. Legal Bases
Processing is carried out on the basis of:
Art. 6(1)(a) GDPR consent
Art. 6(1)(b) GDPR contract and pre-contractual measures
Art. 6(1)(c) GDPR legal obligation
Art. 6(1)(f) GDPR legitimate interests
For cookies and similar technologies, § 25 TDDDG also applies.
5. Security Measures
We implement appropriate technical and organizational measures to protect your data.
This includes, in particular, encrypted transmission via SSL or TLS.
6. Hosting and Server Log Files
Our website is hosted by:
Strato AG
Otto-Ostrowski-Straße 7
10249 Berlin
Germany
When visiting the website, the following data is automatically processed:
IP address
Date and time
Browser and operating system
Visited pages
This processing is necessary to ensure a secure and stable operation of the website.
Legal basis: Art. 6(1)(f) GDPR
7. User Account
You can create a user account on our website.
We process:
Name
Email address
Password
Additional voluntary information
We also store:
IP address
Time of registration
Processing is carried out to provide the user account and our services.
Legal basis: Art. 6(1)(b) and (f) GDPR
8. Free Trial Access
We offer free trial access to our services.
For this purpose, we process personal and usage data to:
Provide access
Analyze usage
Prevent misuse
Legal basis: Art. 6(1)(b) and (f) GDPR
9. Contract Processing and Payments
When booking paid services, we process your data to fulfill the contract.
Payments are processed via:
Stripe Payments Europe Ltd.
Ireland
Payment data is processed directly by Stripe. We only receive the information necessary to process the contract.
Legal basis: Art. 6(1)(b) GDPR
10. Contact
When you contact us via form or email, we process your data to handle your request.
Legal basis: Art. 6(1)(b) and (f) GDPR
11. Cookies and Consent Management
Our website uses cookies and similar technologies. Cookies are small text files stored on your device.
We distinguish between:
Strictly necessary cookies
Required for the operation of the website
Consent-based cookies
Used for analytics and marketing purposes
12. Consent Management (Borlabs Cookie)
We use the following tool to manage your consent:
Borlabs Cookie
Provider: Borlabs GmbH, Germany
When visiting our website, you are asked to provide your consent via a cookie banner.
The following data is processed:
Consent status
Time of consent
Browser information
Anonymized IP address
This data is stored to provide proof of consent.
Legal basis:
Art. 6(1)(c) GDPR (legal obligation)
Art. 6(1)(f) GDPR (legitimate interest)
13. Withdrawal of Consent
You can withdraw or adjust your consent at any time with effect for the future.
This can be done via the cookie settings on our website.
14. Web Analytics (Google Analytics)
We use Google Analytics to analyze the use of our website.
Provider:
Google Ireland Limited, Dublin, Ireland
Google Analytics uses cookies and similar technologies.
The following data may be collected:
User behavior
Page views
Duration of visits
Technical information
IP anonymization is enabled.
Processing is carried out only with your consent.
Legal basis: Art. 6(1)(a) GDPR
Data may be transferred to the USA. Google uses standard contractual clauses.
15. Google Maps
Our website may include Google Maps.
In this case, your IP address may be transmitted to Google.
Legal basis: consent according to Art. 6(1)(a) GDPR
16. Social Media
We maintain profiles on social networks.
When using these platforms, data processing is primarily carried out by the respective providers.
17. Data Sharing
Personal data is only shared if:
it is necessary for contract performance
there is a legal obligation
you have given consent
Recipients may include:
Hosting providers
Payment providers
IT service providers
18. Third Country Transfers
Data may be transferred to countries outside the EU only in compliance with legal requirements, in particular based on standard contractual clauses.
19. Data Retention
We store personal data only as long as necessary or as required by law.
20. Your Rights
You have the following rights:
Access
Rectification
Erasure
Restriction of processing
Data portability
Objection
Withdrawal of consent
21. Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority.
22. Changes to this Privacy Policy
We reserve the right to update this privacy policy.